State Farm® Insurance Agent Tim Williams
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Darlene Smith
April 1, 2025
"Maxine was wonderful, very kind, and helpful. She put my mind at ease with an issue that I am having problems with."
"Darlene...Thank you for the kind words about Maxine and for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jocelyn
March 31, 2025
"Maxine R. Scherer, Account Manager, is a great asset to this agency! We are in almost daily contact with all of our policy changes or COI requests and she always responds immediately."
"Jocelyn...We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Annette McCans
March 25, 2025
"Tim Williams...professional and caring... and his team, have been terrific to work with concerning our insurance coverages. Any changes, updates, questions, concerns are always addressed in a timely manner and Tim comes through each and every time. He always makes certain we understand and gives us ease of comfort with all our concerns. Highly recommend Tim Williams and his team for all your insurance coverage needs!"
"Annette...thank you so much for your kind words. It's been a pleasure to help you and your family with all your insurance coverage needs for over 20 years and we look forward to helping you for the next 20 years. We strive to provide excellent customer service and it's always nice to hear that our office is providing that for you. Thank you again for your kind words."
I M
March 20, 2025
"Shop around for a different agent. Tim & his team at this location oversell & underdeliver. Very unprofessional & untrustworthy. Poor communication & attitude. They give rehearsed responses to questions & become aggressive when they can't provide logical responses or persuade customers to buy into their snake oil pitch. Tim & his team make it obvious that commission is their top priority."
"Thank you for taking the time to share your experience with us. We sincerely apologize that we did not meet your expectations and appreciate your feedback. We strive to provide the best service possible, and it is concerning to hear that you found our communication lacking and felt that our responses were not satisfactory. Your feedback is valuable, and we will take your comments into consideration as we work to improve our services. We would like the opportunity to address your concerns more directly. Please feel free to reach out to us so we can discuss this further and work towards a resolution. Again, thank you for your feedback. "
Tonya Hines
May 8, 2024
"All employees are very nice and understanding. Prices are extremely affordable."
"Thanks for the great review Tonya. I'm glad you had a great experience with our office."
Chris Lewis
March 7, 2023
"Friendly staff. All of the employees helped me get the best coverage at an affordable price."
"Thank you for the great review."
Rick Odaat
August 23, 2022
"I'm very grateful that there is still a business that is all about the customer. Tim W. listens with empathy and will make you feel like a real human being. Always a reply, a phone call at times; this Insurance Co. has always been there for me. Highly recommend State Farm Tim W. out of Lehighton."
"Thanks for the kind words Rick. I am glad that you had a positive experience with our local office in Lehighton, PA. We love providing the personal service you get from having a local agent with the resources of the #1 insurance company."
William Douthart
July 29, 2022
"Kristine Llewllyn, was awesome. Very knowledgeable, friendly, patient and never tried to force anything into the policy. She listened and took great care with my specific automotive and renters needs. Go see her."
"William...thank you for the great review. we appreciate it."
Jonathan Eichert
July 1, 2022
"Everyone is so friendly. Very helpful with what ever you need."
"Jonathan, Thank you for the great review."
John Bogoski
February 9, 2021
"All Way's there when you need them and they go Above and Beyond"
"Thank you John for the great review."
Alicia Knapp
January 21, 2021
"Love the agents. Very helpful with any assistance you may need."
"Thanks Alicia. Our goal is to provide superior customer service and we appreciate the kind remarks. Thank you for allowing us to help you with all your insurance and financial services needs."
Dawn Hunsicker
September 29, 2020
"Any time I need something or have a question they are more than willing to help with whatever I need."
"Thank you Dawn for taking the time to write a great review. We really appreciate it and love working with you."
Jo Kimmel
July 3, 2020
"Good place"
"Hi Jo. Thank you for your feedback on your experience with our office. We really enjoy working with you."
Victoria Costenbader
July 3, 2020
"Good customer service"
"Hi Victoria. Thank you for your feedback. We really enjoy working with people like you and appreciate the opportunity to help you with your insurance and financial needs."
William Strausberger
March 18, 2019
"Been with him 4 years since moving here from Delaware"
Marie Gz
March 19, 2016
"The ladies at Tim's office (and Tim) are the most amazing people around! So helpful, always right there for me! Thank you for having an amazing office!!!"